Zendesk Data Protection Agreement

As the world becomes increasingly digital, companies are collecting and storing more data than ever before. With the rise of cybercrime, data protection has become a crucial concern for businesses of all sizes. Zendesk, a customer service software company, understands the importance of data protection and has developed a robust data protection agreement.

What is Zendesk Data Protection Agreement?

Zendesk`s data protection agreement outlines the measures taken by the company to protect the personal data of its customers. The agreement covers important issues such as data security, data processing, and data privacy.

One of the key features of Zendesk`s data protection agreement is its adherence to the General Data Protection Regulation (GDPR). The GDPR is a European Union (EU) regulation that sets out strict rules for how personal data must be collected, processed, and protected. By adhering to the GDPR, Zendesk demonstrates its commitment to data protection.

Data Security

Data security is a top priority for Zendesk. The company uses physical, procedural, and technological measures to protect data from unauthorized access, modification, disclosure, and destruction. These measures include the use of firewalls, encryption, and access controls.

Zendesk also follows industry-standard security policies and procedures. The company`s security practices are regularly audited, and it undergoes external security assessments to ensure its data protection measures are up to date.

Data Processing

Zendesk`s data protection agreement outlines how the company processes personal data. The agreement sets out clear guidelines for how data is collected, used, and stored. Zendesk only processes personal data for the purposes specified in its privacy policy, and it does not share personal data with third-party companies without explicit consent.

Data Privacy

As part of its commitment to data privacy, Zendesk provides its customers with access to their personal data. Customers can request to review, rectify, or delete their personal data from Zendesk`s systems. The company also works to ensure that its customers` personal data is not transferred to countries that do not have adequate data protection laws.


Data protection is a critical issue for any business that collects and stores personal data. Zendesk`s data protection agreement demonstrates the company`s commitment to protecting its customers` personal data. By adhering to industry-standard security practices and following strict data processing guidelines, Zendesk ensures that its customers` data is secure and protected.

If you`re looking for a customer service software company that takes data protection seriously, Zendesk is a great choice. Its data protection agreement is comprehensive and transparent, providing customers with peace of mind that their personal data is safe and secure.